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Meet Our Authors |
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Jennifer has over 20 years experience in business and training, within the Hospitality and Events Industry. Jennifer has worked in a range of positions from kitchen hand to Senior Management, with particular emphasis on Human Resource and Occupational Health & Safety Management. Since 1989 Jennifer has worked for TAFE NSW and other R T Os, training hospitality workers and students in front line skills including food and beverage service, gaming, customer service and job seeking skills. She has also mentored existing workers in supervisory and management skills including leadership skills, human resource principles, conflict management, OH&S and legislative requirements. Jennifer’s formal qualifications include a Diploma in Hotel Motel Management, Graduate Diploma in Communication Management, Certificate IV in Assessment and Workplace Training, Certificate IV in Workplace Safety and a Masters in Adult Education – Human Resource Major. Jennifer is currently studying for a Masters in Labour Law and is also accredited to deliver NSW Work Cover OH&S programs and Responsible Service of Alcohol. Read more on her book Hospitality Core Units |
As manager of Hospitality Programs with TAFE NSW, Jeffery is responsible for curriculum development and statewide course implementation, regularly representing TAFE NSW on national projects. Jeffery has extensive experience in the hospitality industry starting as a bar attendant, then in management with Hilton Hotels (U.K.) and a range of Sydney restaurants. He is also co-author of The Professional Waiter and the Professional Bar Attendant. Peter Howard (B.Ed) Formerly a Senior Lecturer at Ryde TAFE, Peter has had broad experience in the hospitality industry, beginning as a waiter before running his own restaurants. Peter appears regularly on national radio and television, has written many cookbooks and contributes food and travel magazine articles. He is also co-author of The Professional Waiter and the Professional Bar Attendant. Read more on their books
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Since arriving in Australia in 1987 Clive has established himself as a leading wine educator. He is currently Course Director for the Sydney Wine Academy, based at Ryde College; where he delivers courses for the UK Wine and Spirit Education Trust, TAFE and the Australian Sommeliers Association to local and international students. Clive has a regular column in the national Winestate Magazine and consults to both the wine retail and hospitality industries. Clive often acts as a wine judge in Australia and overseas and routinely tours the world keeping up-to-date with the fascinating world of wine.
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